Privacy Policies, Terms & Conditions, Disclosures & Disclaimers

Last Updated: July 25, 2025

Generated and reviewed with the help of AI (and a lot of human input and oversight!).

TL;DR / Quick Summary

In a nutshell:

  • This site uses cookies and analytics for performance.
  • Your data is used only to improve your experience and never sold.
  • All sales are final unless otherwise stated.
  • Don’t misuse SBC/SBSF IP (aka content and products).
  • AI tools may be part of the process and product, but final work is human-reviewed and -revised.
  • Kindness rules; please don’t be a jerkwad to anyone in the SBC/SBSF universe.
  • By using this site or SBC/SBSF products or services, you agree to these policies, terms, and conditions.

Overview & Introduction

This page explains how I collect, use, and protect your personal data; the terms you agree to when using the SBC/SBSF website or SBC/SBSF products; and how AI may play a role in the content you see or receive.

About Suz Brick, Suzanne Brick Consulting, LLC & SB Success Factor

Hi! I’m Suz Brick. I operate as Suzanne Brick Consulting, LLC (SBC), a single-member LLC based in Washington state (USA). Suzanne Brick Consulting, LLC is also the legal entity behind SB Success Factor (SBSF), a registered DBA. This site and related business activities are operated by SBC and/or SBSF.

Scope of Application

These Policies, Terms, Conditions, Disclosures, and Disclaimers apply to:

  • This website (suzannebrick.com) and any subdomains
  • Associated content and activities under Suzanne Brick Consulting, LLC and SB Success Factor
  • SBC/SBSF presence and offers on social media, community platforms, collaborations, and bundles

These Policies, Terms, Conditions, Disclosures, and Disclaimers apply to all visitors, users, and customers of SBC/SBSF’s online properties and offers, including this website and affiliated platforms, regardless of access method or location.

If you have questions or need support, you may reach out via the contact form at suzannebrick.com/contact.

Implied Consent

By visiting this website, purchasing a product, joining a program, or accessing any content SBC/SBSF provides, you agree to the terms outlined below.

Reservation of Rights

SBC/SBSF reserves the right to update the policies, terms, conditions, and disclaimers at any time. The most recent update will always be reflected on this page and by the ” Last Updated” date above. Continued use of the site indicates your acceptance of any changes.

Usage & Privacy Policy

This section explains how your personal information is collected and used when you visit the SBC/SBSF website, make a purchase, sign up for an offer, or otherwise interact with SBC/SBSF content.

Why SBC/SBSF Collects Data

  • To improve the SBC/SBSF website and customer experience
  • To track performance of marketing and communications
  • To comply with legal or contractual obligations

What & How Data Is Collected

SBC/SBSF may collect personal information such as:

  • Your name and email address
  • Billing/shipping info (via secure platforms like ThriveCart, Stripe, or PayPal)
  • Website activity and traffic data (e.g., IP address, browser info, etc.)
  • Responses to forms, surveys, and comments
  • Purchase history and product usage data (for logged-in members)

Your data may be collected in several ways:

  • Voluntarily by you (e.g., name, email address) when you sign up for emails, fill out forms, leave a comment, or submit feedback.
  • Automatically via cookies, pixels, analytics tools, or embedded platforms that track behavior (like email open rates or link clicks).
  • Indirectly when you interact with SBC/SBSF on social platforms or through third-party providers (e.g., payment processors, video platforms, etc.).

Cookies & Tracking

The SBC/SBSF website and some integrated services use cookies and tracking tools to personalize your experience. These mechanisms enable me to:

  • Analyze website traffic
  • Remember user preferences
  • Personalize your experience

You can manage or disable cookies through your browser settings.

Where Your Data Goes

  • Form entries may be sent to a secure third-party service for delivery or processing.
  • Comments may be checked through spam-detection tools.
  • Payments are processed through third-party platforms like PayPal or Stripe.

Who Sees Your Data

  • SBC/SBSF does not sell your data.
  • Some tools or services SBC/SBSF uses (like email marketing platforms, payment processors, or web hosting services) may access your data to perform necessary functions on SBC/SBSF’s behalf.

How Long Is Your Data Kept

  • Comments and their metadata are stored indefinitely.
  • User account data (if any) is stored until the account is deleted.

Data Processing Agreements or Hosting Jurisdiction

Personal data may be stored or processed through third-party providers (e.g., MailerLite, ThriveCart, Hostinger), whose servers may be located in the United States or other jurisdictions.

Information Security

SBC/SBSF takes reasonable measures to protect your data but cannot guarantee 100% security over internet transmissions.

External Services + Links

This site and SBC/SBSF communications may link to third-party tools or platforms. SBC/SBSF is not responsible for their content, policies, or practices. Always read their privacy policies.

Legal Disclosure

SBC/SBSF may disclose your data if legally required or if necessary to protect rights, prevent fraud, or comply with applicable laws.

Your Data & Opt-Out Rights

  • You may unsubscribe from email communications at any time by clicking the “unsubscribe” link at the bottom of every email.
  • You may disable cookies in your browser settings.
  • You may request to access, update, or delete your personal information. If you’re located in a region with privacy laws such as GDPR or CCPA, you may have the right to access, update, or request deletion of your data. Contact SBC/SBSF to make a request.

Children’s Privacy

This SBC/SBSF content, products, and services are not intended for users under 13 (or 16 in some jurisdictions). No data is knowingly collected from children.

Terms & Conditions

Content & IP

All content on SBC/SBSF sites and platforms is for informational, educational, and/or entertainment purposes only. You agree not to reproduce, distribute, or sell any content without permission.

Editorial & Content Discretion

SBC/SBSF reserves the right to moderate, edit, or remove content from any platforms SBC/SBSF owns or manages, including but not limited to this website and associated communities (e.g., SBSF Facebook group).

Comments & Reviews

User-submitted comments or reviews:

  • Reflect the views of the poster, not necessarily SBC or SBSF.
  • Must not violate any intellectual property or contain unlawful or inappropriate material.
  • May be removed at SBC/SBSF’s discretion.

You grant SBC/SBSF a non-exclusive license to use, modify, and display any comments or reviews you submit.

Embedded Content

Pages may include embedded third-party content (e.g., videos, posts, etc.) which behave as though you’re visiting the external site. Those sites may track your activity.

Linking Policy

Backlinks are generally appreciated! Just don’t:

  • Mislead people
  • Misrepresent the nature of the link
  • Imply endorsement or sponsorship
  • Link in a deceptive or illegal context

SBC/SBSF reserves the right to ask for links to be removed and to change its linking terms at any time.

Content Liability

SBC/SBSF is not responsible for how others describe or reference SBC/SBSF content on their platforms.

Intellectual Property

Unless otherwise stated, all original content and materials (copy, graphics, videos, downloads, etc.) are owned by SBC/SBSF and are protected by copyright. You may not repurpose or reuse SBC/SBSF content without explicit written consent.

DMCA Compliance

If any SBC/SBSF content is used without permission, a takedown request may be made under the DMCA.

If you believe any content on SBC/SBSF properties infringes your copyright, please contact SBC/SBSF with proper documentation. Appropriate action under the DMCA will be taken.

Payment & Refunds Policies

Payment

All prices are listed in USD. Most SBC/SBSF products and services are prepaid. Installment or other payment plans may be available for some offers and will be clearly outlined if available.

Exchanges, Returns & Refunds

Due to their digital, instant delivery/consumption, and/or experiential nature, unless otherwise stated or required by law, SBC/SBSF products and services are:

  • Non-refundable
  • Non-exchangeable
  • Non-returnable

Below are some additional details for specific types of offers. Individual offers may also have their own specific Payment & Refund Policies.

Memberships & Subscriptions (SB Success Factor)
  • You may cancel your membership/subscription at any time.
  • You must cancel before your next billing cycle to avoid being charged for the upcoming membership/subscription term.
  • If you cancel midway thru your membership/subscription period, no refund or other compensation will be given for the remaining portion of your membership/subscription.
  • You retain access until your current paid period ends.
  • Rejoining may have new terms or pricing.
Services (Suzanne Brick Consulting, LLC)
  • Services are prepaid or based on a custom agreement or invoice.
  • Payment plans (if applicable) are outlined in the service contract.
  • No refunds once work has commenced or been delivered.
Collaborations + Events
  • Participation fees for events, bundles, or summits hosted by SBC/SBSF are non-refundable.

Exceptions

SBC/SBSF may, at its discretion, offer a shop credit or alternate remedy (e.g., in the case of duplicate purchases). SBC/SBSF aims for customer/client satisfaction and handles any issues on a case-by-case basis.

Collaborations & Events

Hosting Collaborations

If you join a bundle, summit, or event hosted by SBSF, participation terms are disclosed before you apply/join. Learn more: Collab Hub

SBC/SBSF is not responsible for content provided by guest contributors or third parties.

Participating in Others’ Events

Sometimes SBC/SBSF contributes to bundles or events hosted by others. In those cases, they manage the data and experience. SBC/SBSF does not control their policies.

Affiliate Marketing

Affiliate Links

Some links may be affiliate links. If you click and purchase, SBC/SBSF may be compensated (e.g., receive a commission) at no extra cost to you. SBC/SBSF only recommends stuff it uses itself or that come highly recommended by trusted peers or industry leaders. Disclaimers are included anywhere SBC/SBSF shares affiliate links.

SBSF Affiliate Program

SBSF offers an Affiliate Program. Learn more: Affiliate Program Terms

Community Guidelines & Culture

SBC/SBSF aims to cultivate constructive, respectful, encouraging environments across all platforms. SBC/SBSF reserves the right to moderate or remove users or content that disrupts this vibe.

Accessibility Statement

SBC/SBSF aims for accessibility for all users across all platforms and products. If you hit a barrier, please reach out, via the contact form.

Outcomes & Results

No guarantees of results from SBC/SBSF services or products are made. Any examples provided are for illustration only and are not promises of performance.

Jurisdiction & Disputes

This agreement is governed by the laws of the state of Washington (USA).

All disputes will be handled via binding arbitration under Washington state (USA) law.

AI Use & Disclaimers

SBC/SBSF uses AI tools such as ChatGPT, Gemini, Marketing Magic, and native AI features in platforms (like Canva and Airtable), and email service providers to assist with certain business tasks. This may include:

  • Idea generation, outlining, summarizing, or drafting
  • Editing, refining, or repurposing content
  • Research and planning support
  • Creating supplemental visuals or mockups (but not main product artwork)

AI-generated content is never published as-is. AI-generated content may include inaccuracies, outdated references, or formatting issues. All AI-assisted work is reviewed, edited, and customized by an SBC/SBSF human before being published or used in a product.

SBC/SBSF does not use AI to create primary visual brand assets, product artwork, or official brand content without human oversight.

Some products may include a simple disclaimer reminding you of AI involvement. SBC/SBSF does this to maintain transparency and trust while upholding quality.

To the best of its ability and knowledge, SBC/SBSF uses the strictest available privacy settings and avoids entering any proprietary, sensitive, or personally identifiable data into AI platforms. SBC/SBSF does not upload confidential client/customer data or protected content to AI systems.

Contact

If you have any questions, feedback, or concerns, please reach out via this contact form.

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